Author

Ana Petrovic

Practice and revenue editor

14+ years experience

Ana Petrovic edits the practice and billing desks. Before writing about clinics, Ana spent a decade running operations and the revenue cycle for a group of outpatient practices, and still starts every story by asking what happens at the front desk on a Monday morning.

Covers

  • practice operations
  • scheduling
  • revenue cycle
  • medical billing
  • An insurance claim form with a denied stamp, an arrow looping back to the front desk and a stack of coins waiting
    Revenue cycle

    Claim denials explained: where the money gets stuck

    A denied claim is not lost money yet, but it is late money with extra work attached. Here is what a denial actually is, why most of them start at the front desk, and how to read the codes.

    Ana Petrovic 7 min read